By your side

At padoa, our clients’ success is at the heart of our collaboration.

Our Goal: Guaranteeing local, high-quality support before, during and after your arrival at Padoa.

100% of your data recovered and integrated into padoa: the assurance of the continuity and stability of your activity.
We understand you and we adapt in order to support you effectively at each stage of your transition to padoa.

100% of our deployments completed within the announced timeframes.
A dedicated and responsive project team

Personalized support to integrate padoa according to your needs

Support in communicating change to ensure a smooth transition

Padoa's deployment was seamless, very well organized, and the support was continuous; there's nothing to complain about. More than a year after the deployment, the support is still as effective as ever.

Barry Andrianalizah, Managing Director of AGESTRA, customer since 2023 - France

New features will regularly be presented to you. You will receive monthly updates via newsletters, webinars and an integrated help centre on the platform. Your contact persons and project managers receive ongoing training on new features so that they can provide you with expert support and advice.

With every new feature, we gain knowledge about the tool, we evolve thanks to the information obtained.

Françoise Leymonie, Medical Receptionist, Prevlink · Customer since 2019, France
A dedicated contact will support you over the long term as you use the platform. They will assist you with strategic questions, introduce new features and help you integrate padoa seamlessly into your day-to-day work.

Our project manager provided us with excellent support and guidance throughout the process, which was clearly a key factor in the success of our first call for declarations on padoa.

Cédric Megel, General Manager of Santé au Travail 68, customer since 2023
Our support team is available to assist you throughout our entire partnership—providing fast, reliable, and solution-oriented support.

Padoa's strong point is its customer support service: we receive a very warm welcome, whether by email or phone. We are never left in the lurch! They are responsive and always provide answers to our questions.

Françoise Leymonie, Medical Receptionist at Prevlink, customer since 2019